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First-Party Data Strategy for 2024

The move towards a cookieless future, driven by major tech companies and law regulators, emphasizes consumer privacy after years of unchecked data collection without user consent. This shift is supported by regulations like GDPR, CCPA, Google's Privacy Sandbox, or Apple's iOS14 update. Major platforms like Firefox, Safari, and Edge have stopped cross-site tracking and are already blocking third-party cookies. Google's decision to phase out third-party cookies in Chrome at the end of 2024 has increased concerns among marketers even though the company later announced it would introduce a new experience allowing users to make informed choices about their web browsing preferences. 

Despite these changes, the end of third-party cookies does not mean the end of online tracking. The advertising industry is exploring alternative technologies to continue tracking user behavior for targeted advertising using first-party data. 

This article will help you rethink your data collection and transition effectively.

Goodbye, Third-Party Cookies.
Third-party cookies enable extensive tracking of users across various websites. For example, a Facebook "like" button or a YouTube video link allows these platforms to place and access cookies, creating a partial user browsing history. This tracking helps advertisers build detailed profiles, including users' age, location, and consumption habits, which are used to serve targeted ads that are more likely to engage users and drive purchases.

Removing third-party cookies will hinder ad companies' ability to target ads individually, affecting their revenue from services like audience segmentation and behavioral targeting. However, the necessity of such detailed targeting is debatable and often ineffective due to poor data quality. For instance, brands that invest heavily in retargeted ads but fail to correctly set up campaigns can display ads for items users have already purchased.

Additionally, malicious bots can evade cookie-based detection and inflate ad metrics fraudulently to exploit higher ad rates. Eliminating third-party cookies can reduce certain types of fraud and enhance the integrity of digital advertising.

The Future of Marketing: First-Party Data 
First-party cookies are set by the website a user visits. They ensure the website functions correctly and can collect personal data to track user behavior for advertising purposes.

The primary advantage of first-party over third-party data is ownership. First-party data is collected transparently, directly from your channels, and with user consent, fostering trust and compliance with privacy regulations. This approach to data management ensures customer identities are correctly handled, enabling marketers to build meaningful relationships and deliver hyper-personalized experiences.

First-party data is more accurate than third-party data and more effective in driving better business outcomes. A study by Boston Consulting Group found that marketers using first-party Data generate nearly double the revenue from a single ad or placement. Enhanced marketing performance makes it easier for customers to access what they need quickly and efficiently, improving their experience and helping marketers reach customers where they are.

Critical Strategies for Effective First-Party Data Utilization
Optimized Content:
High-quality, engaging content builds user trust and encourages data sharing. Effective written, audio or video content enhances first-party data collection. Timely, context-relevant information helps guide customers to what they need, increasing the chances of real-time personalization. 

Digital Accessibility: Accessible websites benefit everyone, including millions of people with disabilities worldwide. Improved accessibility demonstrates a company’s commitment to inclusion, moving beyond mere compliance.

Build Customer Trust: Your website must be capable of collecting data transparently and building customer profiles for personalized marketing. Here are ways your website could register user information:

  • Web Forms: Offer incentives like discounts to encourage users to share data.
  • Subscription-based email data: Create opt-in forms on your website where users can subscribe to your email list. Ensure these forms clearly state what the users are signing up for and how their data will be used.
  • Loyalty program data: When users sign up for your loyalty program, collect essential information like names, email addresses, phone numbers, and other relevant details. Communicate the benefits of joining the program.
  • Surveys and Polls: These tools gather zero-party data directly from users through voluntary responses. Offer incentives such as discounts or gifts to increase engagement.
  • Content Offers: Exchange valuable content for user information. (ex: webinars, demos, ebooks)
  • Customer Reviews: Collect feedback and link reviews to customer profiles. This will help you gain insights into customer opinions and improve offerings.
  • Progressive Profiling: Collect data gradually to avoid overwhelming users. Start with minimal information, then send follow-up emails to collect more details. 
  • Google Sign-In: Simplifies the registration process and provides first-party data like ID, name, interests, and location with customer permission.

Regular Updates: Keep your subscribers informed about how their data is used and any updates to your privacy policy. This transparency helps maintain trust.

User Preferences: Allow users to easily manage their preferences, update their data, or opt out of the program. This ensures that you are only communicating with those who are genuinely interested.

Invest in Personalization: Capture live audience insights to deliver resonant, personalized messages.

Embracing a cookieless future is a pivotal opportunity to transform your brand and build more meaningful customer relationships. With third-party cookies on the verge of crumbling into obsolescence, adopting first-party data as the cornerstone of marketing is crucial for staying ahead in this evolving landscape.

Building trust through quality content and progressive profiling over time is essential. As the online advertising ecosystem undergoes this transition, brands must prioritize investing in personalization, website accessibility, and transparent data practices. 

For a website audit and expert advice, email us at hello@edesigninteractive.com. Our team of digital specialists is ready to help you achieve your goals.

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